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I ordered two gold chains from them and only received one, rang CS and was told it was on over sight and they are forwarding another on to me, so I guess your right in that the packers don't look at the quantity as most don't order more than one.

I think the hematite is glass because its not cold like natural stones it has a warmth like glass beads . Either way I've had my money back. As for real pearls for £10 I have had pearls for that price from TJC in the past, so had no reason to question these, granted not top quality but didn't...

Was sold as fresh water pearls no location, I sent them another email threatening ASA and got a phone call saying they are shell pearls not glass and they have amended all items from this supplier to shell pearls. I have no experience of shell pearls but these pearls are very spherical and the...

I've just had a phone call from CS telling me that they have an IT problem which allows web buyers to put items in their basket which they don't have. which means the first people to check out get the item and the rest don't. Also their stock numbers are incorrect so they are selling more than...

It gets better have just emailed again to tell them I still can't checkout, got a reply appolgising and asking for the item number, logged in and there are now no items in my basket. That is every item I bought yesterday over sold.

here is the reply from TJC on selling fakes Thank you for your email. I have passed on your comments to our Management Team in regards to the email you have sent. I do apologise for any inconvenience caused. not only is it not fresh water pearls its not hematite its black glass faceted...

This morning for the 3rd time I have attempted to check out my basket, only to get a message that one item has to be -1. The first time this happened I phoned and the girl said "I will remove it so you can check out", No appology it was bought 2 days earlier but because it was a clearance event...

I recently bought a necklace described as fresh water pearls and its not the pearls are glass with plastic coating. this is my last eaver purchase from TJC. They must be on their way out, selling brass ans copper with gold or platinum. I have sent them an email but don't have any hopes of a...