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Just a quick update on this,sorry I have taken so long but have been ill.I did receive the ring back quite quickly,no note or anything ,I wasn't charged anything so assume wrong ring size was sent -no one could tell me anything when I phoned-on the down side I had to pay to return the ring via...

Thanks for that Beading Belle ,but my poor old Dad was heartbroken as he just wanted her to have a special day.Hopefully everything will come good in the end

I too am rather angry at Rocks at the moment.Purchased a morganite and diamond ring for my mothers' 70th birthday ,it was on my dad's behalf as he doesn't know where to start poor soul.It arrived and it looked lovely but on closer inspection I discovered that the setting was squint ie two of the...

Hi everyone thanks to you all for your advice.I think I will do as Patsy27a suggested.I was just so angry that I had to do all the chasing.I don't think i would have had an answer yet.I have been lurking for a while and decided to take the plunge and join it.It's nice to be able to 'vent your...

Managers contact details Hi everyone I'm new here so excuse me if this goes wrong.I had order with TJC:envy: for 2 sets necklace/earrings which after nearly two weeks I had not received.I phoned and spoke to customer services and the lady assured me she would call me back,waited all day no...