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Hi, Does anyone know when the auto delivery of the second set of Red Carpet Manicure Step into Spring Collection is ?? It said 90 days when I ordered it but I am sure I heard Alison say it would be sometime in June??!! many thanks

No not on Facebook, nothing will or could be done as it has been returned..

Hope you do get something out of it...and not end up like me:frown: was told to return it full stop! No compensation replacement colours nothing!!! I even paid in full, now wish I had used the easy pay, because as of today I have nothing no kit, no replacement colours, no money! And have now...

I spoke to CEO at QVC about people getting credit [as I was told by phone, email and letter to return for correct colours] and was told you were either supposed to get credit OR the replacement colours not both!!?? as If you got credit from QVC you were not to ask for the replacement colours as...

that would be great but QVC has my money from purchasing the tsv!!!! so i have to wait for the refund...:mysmilie_455:

i am really p****d off i had a phone call fom qvc saying i had to return it to get the correct colour as RCM wasnt doing the replacement colours anymore, then found out it was a lie..and i would have received the replacement colours... now i have nothing!!!!!

What happens though if you accept the credit and keep it, then the correct colours arrives?,! Was not even offered anything just told to return!!

yes it is true...not getting the replacement colours at all!!! red carpet are not going to do the colours seperately the only way to get them is to buy the whole kit!!!!!!!!!!

Update from QVC!!!! NOT HAPPY!!!!!!! They are no longer sending out the correct colours.....they are asking for the item to be returned for you to go on the advance order list and reorder the correct colours!!!!!!!! That is the only way they say that you will get the correct items ordered!!!!

Well another day postman has been without my replacement colours...have not even had a reply from the complaint email I sent to qvc..so will not hold my breath to receive a reply from the ceo!!!!

Still have not received my correct colours..postman has just been and still no sign. I just rang up qvc, and was told that they had a message sent through this morning saying that all those who were due to receive the correct colours should have had them by now if not then definitely today as...

:mysmilie_504: for your reply.

Hi, have you sent it to QVC's CEO office or RCM ?? Have not received mine either, I even received two emails from qvc saying definitely would get them by the 8th [only got the emails after I emailed them though]!!! many thanks

confused ? I went for the french and fabulous option and have received the bold and beautiful...I rang customer services and before I had even got half the item number out they said I had received the wrong one and that I would be receiving the right one shortly and to keep the set I received...

Hi, does anyone know if qvc sell the yellow spot dress pippa is wearing ??? many thanks

Hi, has anyone sent a complaint to the CEO of qvc and actually received a reply ??

They have changed their mind again..they have now put on their website that IT IS personally signed by him !!! they dont know what the f##k they are doing, I have had the email and confirmation telephone call with them and they both said it was a printed signature and not personally...

Hi, I have received a pre-paid label to return an item that was mis sold... I took it to the post office...I asked them to stamp the piece of paper but they wanted to weigh the item...they did and because the label is only for 2nd class packet post and the item weighed more that a 2nd class...

Have been in contact again with QVC and they are sending me a prepaid label to return it, so if anyone else wants to return the item try ringing or emailing them complaining the item is not what they stated, and you should get a label too...[I only just mentioned it was about the book and they...

yep, also phoned customer service to double check and it is printed...only thing now is it will cost approx £6 to send it back by recorded delivery ...so we'll be out of pocket for their mis selling