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I haven't bought from them in a while, but for me it's the quality that went right down hill. I had a pair of fish hook silver earrings and the fish hook bent when I was trying to get them in my ear! They were under £10 if I remember right, but they shouldn't have bent like that. I wasn't rough...

I'm very sick of the jade. It never looks anything like the colour they claim it is. I bought myself a purple jade ring on etsy and it's far more saturated in colour than their "purple" jade they were flogging for ridiculous amounts, it cost a lot less too & was set in silver not the awful...

I noticed this a few times. I almost bought myself a candle a few months ago, I didn't then saw it on again for a few pence less. I never did get it. My mum likes the gem auras candles & admittedly they do smell nice (from what she's shown me)

I noticed this a couple of weeks ago. They'd say something had sold out while the quantity was still high & still available on web. Definitely think it's a sales tactic

It seems like every time I've switched on lately there's more jade. I think like a lot of people here I'll be holding onto my money until they stop with the jade and gold tone stuff. I think of what I read on here happened to that Mirabelle lady. Heartbreaking

Thank you so much. I have emailed customer support and they let me know ow they'll look out for the return and will refund the postage and replace the candle. My mum may get her easter present yet (even if it's a bit late)

I got my mum a candle as a late Easter gift because she loves her candles. Gemporia isn't somewhere I'd normally get candles from, but I saw one she would like as she was raving to me about the ones she had bought from there. Arrived today damaged. So disappointed. I was also shocked to find...

I didn't know this. Thank you!

For me, I keep seeing things that I would buy if only they were set in silver. The gold overlay looks tacky. It doesn't even look like real gold, it's too yellow looking. Some gems I really think look better in silver

I know this asked for 1 particular problem, but I have a few I've noticed over a long period of time: 1) Using different names for gemstones is misleading. I'm tired of seeing "red sapphire" as a sapphire is the same chemical structure as a Ruby, so a "red sapphire" is a Ruby, or depending on...