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I've not been able to view online for nearly two weeks now, the banner says they are having technical difficulties etc. I'm beginning to wonder if it's just me. Is anyone else experiencing the same problems??? S

I've had this happen to me on SEVEN different occasions, the product didn't pass the QC. I tried unsuccessfully to complain, but there was no one to talk to and it's hardly the telephone assistants' fault. One particularly frustrating case was a bracelet, a one off, so how the hell did it not...

I've stopped buying now, I'm fed up with the designs - they are all the same. As the prices are creeping up, it is almost the same price to get something made bespoke at my local jeweller/artisan than buy from Rocks. It's a shame. But the prices have steadily been increasing of late, and I've...

Shimolo? Underwhelmed, I'm afraid. Agree with Meeshoo about the colour of the HUGE pendant. It didn't appear to have any sparkle and appeared rather dark. Even the photo on the internet couldn't do it justice. As for the bi-coloured fluorite launched the previous night, I thought it...

I think they tell lots of porkies about what sells. They're definitely pulling out items, saying there are sold, and then putting them back on a different time slot. One of the paraibas, which was supposed to be a one-off etc etc etc went back on air the next day. It was the identical gem...

You're right Klosblue, it's Jerrilee. I actually turn her off now, and she's been on all weekend. It's the hysteria I can't stand, and the screeching. Yowl.

Apologies to Kay Little, it wasn't her on the show yesterday. Rocks and Co haven't updated their schedule from Easter. It was the blond haired girl, Sam.

I know there's been a lot of discussion about the presenters recently, but today's shows with Kay Little have to take the biscuit. She screeches, has orgasms on screen and is excrutiating to watch. She cheapens the gems and sounds as if she's flogging tat from the 'back of a lorry' on a market...

Tanzanite Thanks Gav and Meeshoo for your thorough answer to my question. It does put my mind at rest. In my heart, I knew that it wasn't coated as it had so much fire and depth, but when you're dealing with an expert it does add the element of doubt. Thanks S

I recently bought a stunning 5.6 Ct AAA Tanzanite from your One collection. When I took it to be appraised, the jeweller insisted that it was 'coated' because it was 'too cheap' to be genuine. He wanted to charge me £200 to have it tested in a lab, which I refused. As it displays velvet blues...