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Thank you everyone for your advice!! The latest on this saga is that after receiving the headphone back and contacting QVC Hemes arrived the day day and picked up the headphones! After 14 days there was still no indication that the goods were returned so on contacting QVC they said they never...

Latest episode of this drama is that the original delivery firm DPD have sent the headphones back to me �� So now I'm right back where I started! Phoned QVC and they said they don't know why this has happened and will be looking into it and getting back to me in a couple of days...

thx for the replies and welcome!! I contacted QVC 'customer services' this morning and they are saying they have not received the headphones so can not cancel the easy payment :mysmilie_51: they said they are sending me out a form today that I have to sign to say I've returned the goods and...

Hi Everyone!! This is my first post here as I just joined , so hello!!! I brought Sennheiser wireless headphones from QVC 28th December for £249 on three easy pay . When the headphones arrived about 8th January they were faulty as they did not work when the lead was in, which was a feature I...