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Janelle I like Caroline, she used to do à chat room with someone called Andrea & they were always really helpful for skin care advice i think they got rid of Andrea too when there were all the redundancies as her name isn't on any of the letters anymore either :( they were both at some...

I've also used LE for years but there have been many changes to ingredients lately - the botanist has left (Jennifer?) very suddenly which has been kept very quiet by them. Half the staff that used to be there have been got rid of, it's a real shame but still they pretend that nothing has changed!