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Well its Monday and I've been on the phone to UK Customer Services. The lady was very nice, took all the details and said she would look into the matter and how to solve it and phone me back. She did phone me back a few minutes ago advising that my camisoles were no longer in stock. However...

I am also Scottish and say so if asked (especially when abroad) but I also consider myself as British. My husband is English and also British. Heaven help us all if Alex Salmond gets his way and extradites us from the rest of the UK.

Thanks for that. Still no reply to my email so I'll be on the phone to this UK number on Monday morning!

Thanks VIP. I will try some of these links in the morning and see if I get any joy. And I hope you get your problem sorted out too Rosinlon. Its so frustrating to be given the run around.

Thanks Moth. I will certainly consider sending a copy of that letter if I dont receive a reply to my email. :)

In early May I ordered the Pick of the Day, which was a set of Your Secret shapewear (2 camisoles and 2 shorts). My order arrived but only the 2 pairs of shorts were enclosed and the 2 camisoles were missing. I phoned Customer Services who told me they would dispatch 2 camisoles to me and to...