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Its certainly changed my opinion - the fact it took 3 weeks, and even then the item was recd just "dumped" in a qvc bag with no explanation ... the boxes are now all sodden and crushed (when I returned them they were each wrapped in bubble wrap so certainly didn't arrive in that condition)...

Its certainly changed my opinion - the fact it took 3 weeks, and even then the item was recd just "dumped" in a qvc bag with no explanation ... the boxes are now all sodden and crushed (when I returned them they were each wrapped in bubble wrap so certainly didn't arrive in that condition)...

Well the fact it took them over 3 weeks to send it back, with no note wasn't clever. Now I have to send them back again, to get a refund. QVC have to display all t&cs that form part of the contract (i.e sale and purchase), between themselves and the consumer - then the consumer may may a...

Well the fact it took them over 3 weeks to send it back, with no note wasn't clever. Now I have to send them back again, to get a refund. QVC have to display all t&cs that form part of the contract (i.e sale and purchase), between themselves and the consumer - then the consumer may may a...

Agreed ..... I had no idea there were useage policies as they are certainly not made public nor would they fit in with the 30 day NO QUIBBLE gte - as citing useage as a term not to refund certainly is a very big quibble. But then again I rarely return beauty items, in fact I can only think of...

Agreed ..... I had no idea there were useage policies as they are certainly not made public nor would they fit in with the 30 day NO QUIBBLE gte - as citing useage as a term not to refund certainly is a very big quibble. But then again I rarely return beauty items, in fact I can only think of...

Ok, just had a phone call .... they will ON THIS OCCASSION refund (once they have the items back again with aprepaid slip!) - BUT I will be getting a letter telling me that if on future orders if more than 50% is used then there is NO refund. I asked if this was a particular T&C to me, they...

Ok, just had a phone call .... they will ON THIS OCCASSION refund (once they have the items back again with aprepaid slip!) - BUT I will be getting a letter telling me that if on future orders if more than 50% is used then there is NO refund. I asked if this was a particular T&C to me, they...

Contractually they haven't a leg to stand on .... as they can't seek to rely upon a contractual T&C, that is unpublished (if fact rather the opposite is stated on television and their published terms) and apparently only known to them, and of which the Managers have no idea where such a term is...

Contractually they haven't a leg to stand on .... as they can't seek to rely upon a contractual T&C, that is unpublished (if fact rather the opposite is stated on television and their published terms) and apparently only known to them, and of which the Managers have no idea where such a term is...

Thats a good one ... have you heard of this 50% crap ?

Thats a good one ... have you heard of this 50% crap ?

You may recall I posted re my 3 week old refund processing. Well I was in for a surprise this am - when the courier knocked with a parcel from QVC , of which QVC had demanded a signature. I openend it, and there were my 2 Perricone returns, minus my bubble wrapping etc - boxes soaked, with...

You may recall I posted re my 3 week old refund processing. Well I was in for a surprise this am - when the courier knocked with a parcel from QVC , of which QVC had demanded a signature. I openend it, and there were my 2 Perricone returns, minus my bubble wrapping etc - boxes soaked, with...

Thanks for the replies guys .. my hubby agrees, and actually said they would be ridiculous to pee you off considering the amount you spend with them, and never return. (I can only hope he is right, or refunds process it before I return the claim form - I shall certainly give myself for not...

Hi guys Little bit of guidance on returns and refunds if poss !! I ordered the Perricone TSV on 3 easy pays - returned on 7 march (9 March being last return date on slip), and sent off, not recorded delivery, but with proof of posting (I live in Liverpool - so return to Knowsley by 1st class...

i was in Warrington last week and made the point that especially when buying the bedding sets, how would you cope and could you put your bits behind the counter, and then pay for them all together. I was told thatthe manager had decided to implement this as there were 18 abandoned trolleys up...

Well we're good neighbours and she's a smashing girl - she is also a very open person which is how she come to tell me of her QVC probs (when she was delivering a QVC parcel to me that she had taken it - which we had a laugh about tonight !!) Its give me alittle fright myself, and I don't think...

Hi guys, Just returned back from showing her your emails .... she is gobsmacked that everyone is so helpful (I felt rather proud of our little board for that !). Anyways, she has told me that the payments are from her debit card, and that she also has a credit card debt (not huge, but big...

Hi all, I just wondered if anyone has any experience of being unable to fulfill their easypay arrangement, and what happened ? This is on behalf of my ND neighbour, who bought a large item on 4 easy pays, was able to make the first 2 payments, but has been made redundnat from her job, so is...