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Exelent point! We are getting our ready to do exactly as you advised. Funny they said they phone this would have been by Monday or Tuesday, still no call to interact with a customer. They had their dodgy plan fully thought out well before they hit their marks - last shoppers in the final Month!

I resisted their temptation. Their weather forcast was way out! obvs "I'm OK Jacks" had insider info on the UK weather, so popped of to natter in Espagnol. To clack her castanets,Olé!

Sausages I hope not, I'v had my bellyfull of IW presenters. I think she missed her vocation she would have fitted in well as a cast member on any series of Benidorm.

Nothing surprises me anymore about Ideal World or their Pinocchio presenters.

Hi, I would just like them to communicate and answer customers e-mails. If this is modern consumer business tactics then they can keep them. They defiantly broke the 14 day right to cancel distance selling law, & as yet ignored the long awaited refund on items cancelled but still sent out...

Whoever it was trading under the IW TV logo. It is hard to communicate with any when there is no reply to queries from concerned consumers. They have done a Houdini. I & undoubtedly many others would just like transparency instead of smoke & mirrors. Thank you, I could not agree with you more...

Hi, Duke, thank you for your valued suggestion. We have been waiting for them to reply since Friday, to a reply e-mail from us to their e-mail saying they will be in touch to discuss payment! also to a phone call they said would happen! Obviously due to them chasing why they cannot access...

Thanks Sazza, I have taken onboard you post. During the last week we have discovered several useful loose ends that tie up for future ammo. One strange fact is we have it on good advice the 7 piece Garden Set was sent out from Sports Direct! We are livid and I'm not the type to be taken down...

That seems to be the case!

Hi thank you all for such great help and support & advice ideas. I am so grateful. We will defo not let these con artist take any more. The company who returned the Garden Set have given us detailed timeline, tracking return number, the pallet number & time it was received back! So we have been...

Looks Like Sports Direct were involved in selling Linea Garden 7 piece set via Ideal World TV. Kroll are as pushing to take further payments on item that was cancelled before it left the original depo in Worcester. Still it was sent out! Why? The courier was instructed to pick up item. Went to...

Today it gets worse! Ideal World/ Kroll !!! contacted me by e-mail to say they had tried to take another easy pay payment of £150 second of 4 for an order that was cancelled by them before it left their warehouse or courier warehouse. Threatening me with debt recovery agency! For an order that...

We recieved an e-mail reply from the administrators saying as expected the news isn't good. There was an attachment to the e-mail with a list of customer FAQs re refunds it said - "Can I get a refund? Unfortunately, due to the financial position of the Company, the Joint Administrators are not...

So glad you got your order OK. There are many who are tied up trying to get help just being stonewalled by Kroll the administrators. Who are just buying time. I was advised today by my credit card company to cancel my card, it's the only way I could protect myself from the receivers attempting...

IW Nightmare! as they were selling right up untill they went of air. Customers desperate trying to get refunds on orders not prossessed. I'm still waiting for a refund of £150 easypay instalment of 4 for the Linia 7 piece rattan garden furniture set. It was cancelled so no show. Looks like I...