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Can't get in either - particularly irritating as Rocks are posting on Twitter about auctions. I note on Facebook in answer to a question Rocks have acknowledged that the server is down

All down to individual preference I suppose. Personally I am a big fan of Alan and would prefer he was looking at jewellery and describing it while the item was being loaded into their computer for sale rather than staring blankly at the screen or making stupid trite and embarresing comments...

and let us not forget that now oh so unfunny "I like iolite" :mysmilie_709:

I can't help but but feel it is time for the moderators to close this forum thread. It appears to be no longer a conversation or debate but an opportunity to launch personal attacks on chat users and these are causing distress for a number of people. At the very least this forum is now very...

I suspect they are not able to confirm what they have back - I emailed asking for confirmation that they have my returns and got a standard paragraph saying that I could receive payment in due course. Personally from what I see in chat I wonder if more established customers are being expected...

Lucky you getting any gem collector boxes at all - I keep asking as I have about 20 loose gems now from Rocks. I was promised 2 gem collector boxes in this order, but for some reason got 2 copies of "The lure". There clearly are troubles in "despatch" but all credit to Jon in the help team who...

I am wondering if the item you are after is OVMV38 large oval smokey quartz ring, citrine either side and lots of marci around the stones. Came in my order today and is a stunner! :mysmilie_957:

Moderators is a nice idea but i think overly simplistic and so would not work. Additionally I think moderators would simply be another target for some of the vitriol you seem to find all to easily on chat these days one of the reasons why I lurk so much more these days. Additionally how do you...

thank you Steve for being so hands on, providing the information and getting the problem sorted. Safe travels

:mysmilie_983: Sorry to hear you are still not well. Please get better soon as like lots of chatsters I am missing your wisdom and the fun you bring to chat. Best wishes and very kind regards Anjo

Re-assuring to know that I am now the only one this has happened to. I have checked out on Monday for the past couple of weeks to be told via email the order will be dispatched Thursday received Friday. I got a telephone call yesterday morning to advise that (again) the milano charm I had...

Surprising as this was a problem last week but unfair I think as if rocks was behaving in this manner they would be reported to and face action by Ofcom.

A brave set of questions to ask and much of which only Steve can answer. From what I sense I gather the TV license for "Rocks TV" was granted much sooner than expected and the Coloured Rocks web site went back while "still under reconstruction" to meet the demands of his customers. That said I...

Moonstone slot coming up 8pm 18 Jan For the moonstone people Alan has just announced on Rocks that Matt will be a moonstone slot at 8pm tonight 18 Jan

Am Anjo on rocks and a few other sites though can also be found as Anjosir on a couple of other sites:mysmilie_1083:

I was sorry to see Mira's entries to this forum. I just wanted to say personally Mira I have found your contributions to chat very helpful, you have answered my questions, and I often find myself waiting for you to put the details of a piece up while the presenter talks about sheep, bling bars...

:mysmilie_687: thank you to you and Mira for your lovely welcome

Good luck it's clearly been one helluva change. Hope it all comes right in the end. :mysmilie_697: