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How long is a lifetime? Until the item is remade, same design....slightly different weight and so very slightly different product code. Twice this week I have spotted things I have bought and they have gone lower, so, of course I contact them to be told the item I bought was a different...

Am I alone in noting that the big clearance with low low prices isnt quite that??? - I have seen items sell at higher prices than previously seen.... but the rush to buy the "bargains"seems to be clouding peoples judgement While I ponder matters price related............. I am always confused...

....unless of course you want to praise it - then of course its fine......... People in chat have their comments deleted if they dare to mention the price an item is showing on CR website or the price they previously secured the item for. People in chat have their comments show on national tv...

no ideas i just saw it in chat today ...and thought the word needed to be spread. I am not at all impressed. As a rocks customer I cannot see it as a positive move at all

Is everyone aware that since the joining together of rocks and gems, the life of the basket on rocks has been reduced to 5 days??? Caught a few out. Most of us are finding out by accident...not sure where/when it was advised. Help staff are doing their best to talk it up as a positive move for...

.......................or guided and motivated by the head of design who pulls the collection together - come on Graham be impartial. I will go in search of your other challenging and probing questions then - on other channel threads - if this channel is anything to go by they will be many...

New to this and I have one question please - is there any responsibility placed on the site owner or moderators to demonstrate any impartiality.