you've hit a nerve, perhaps it's just a thicker skin he needs? Set yourself in front of a TV camera and you're going to get criticism. Not all of it justified.
Janice certainly does a good job of explaining technology to the uninitiated, I sometimes feel it's a little over-simplified, but that's from the perspective of someone who already knows a reasonable amount on the subject.
When has Ideal World ever stopped using guests, products or even presenters because they were no good? A long list of names springs to mind. I'm sure I'm not the only one who watches to mock, never to buy.
Pip(p)a Gordon for me, she's been a favourite of mine since her days on Southern Counties Radio. Debbie Flint a close second, it's great to see her back.