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I tried shutting down and rebooting and that didn't work, so if it doesn't, you need to: Go into Tools Go into Options In the Private Data section you need to select Clear Now In Clear Private Data select Cookies. Select Clear Private Data Now. I then restarted by laptop, but I'm not sure if...

I had the same thing the other day. Are you on Firefox or IE?

Oooh they look lovely. I love that colour.

More beautiful jewellery - I love the marcasite, and the pearl necklace looks great. The colour of that ring is amazing. I'm having to not watch today as I really can't afford to buy at the moment and I know if I watch I'll order.

It's one order, so if you order five items then the whole order would be done in three payments.

It says on the voucher that you can order either online or over the phone. It says "Before you click the Submit Order button, make sure you tick the box at the top of the page titled 'Do you have a promotional code?'. Then on the next page enter your promotional code". I'm sure someone...

I got the card and voucher and I've been shopping with them for very nearly the 15 years they're now celebrating - I think I started shopping with them in the January/February after they launched in the October, and I've spent thousands over the years. It's very very unfair however they've...

They kind of look like a hedgehog - loads of gems in them in a hedgehog kind of shape. Can't explain very well, but they're BIG!!!! The amethyst one looks a bit like a big bunch of grapes. And the gems look amazing, though I think they'd be too big for me as I go for smaller styles. Just...

That looks great - I don't think I've seen a photo of you where the jewellery doesn't look good - you seem to be able to carry any style off.

I saw that too and thought how pathetic it was - I'm not a regular chatter on there, just watch the jewellery and only really started watching this week so missed most of the trouble. I didn't know any background but thought what you said was very reasonable and I would have done the same...

Lovely items - love the blue and black diamond ring - very nice. And the garnets are such a lovely colour. I'm wanting some diamond studs - they look really good diamonds - it's nice to have them in different sizes too.

It says on the card to use it by 5th October, and says "next time you shop with us" so I think it can be used now. I'm not going to use my code on principle - I don't deserve it as I haven't been spending with them, and it's not fair on those who didn't get it.

But then, would they expect someone to announce what the code was? We know it's the same code, but people who don't come on here won't know, so they'll all think they've got a unique code that identifies who they are.

But the code is the same for all of us who've got it, so unless they've gone through every customer on the computer making a note of who has it and who hasn't, how are they going to know you got the code or not?

Exactly. And how are they deciding, because they certainly don't seem to be basing it on what people have spent - I've spent hardly anything this year, and I spent a lot less last year than previous years, so I was amazed to get the Christmas Easy Pay card never mind the Birthday one. Very...

How weird is that? And I really don't understand why. I know I've spent a small fortune over the years with them, but this year I've hardly bought anything as I've had to tighten my belt a lot and can't afford it. So why have they sent it to me? One one side of my card is my name and address...

I got a card through the post today, so got it in both email and post. On my card the bit with the code is sealed shut (as if the code is top secret when we all know we've got the same code )

It's definitely not the high score that wins - they'd end up giving the prize to the same few people over and over again!! I wouldn't stand a chance! I had a go the first night and got a fairly decent first score, but got worse and worse as the evening went on (probably not helped that I got...

The last two nights they've only had one draw at 7.00 pm. Last night it was definitely from people who had played the game, not sure about the night before, but they're still random draws, either from those logged in, or those who've played the game.

I think they're doing a prize every night at 7.00 pm - and it's either drawn from everyone who is logged on to Rocks at the time or everyone who has played the game and submitted their score, which from what was said the other night I don't think it has to be high enough to be on the leader...