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Fingers crossed then Panda. The CS ladies have been just great - it must be very hard for them.

Very nice indeed Klos. I have a pash for sunset sapphire and you can just never have enough in your collection once you've started. :32:

Sorry to sound negative, but how do we know you are from Rocks & Co? We have had members in the past posing as customer service managers, so it we good to know you are 'the real deal'. :33:

I've spoken to two very nice customer service ladies today. I cant fault their concern and kindness - full marks. Four orders are missing - all of them on the web. I have been charged for one and the others are pending. They can't understand how the charge has happened, rather than it just...

Does it also contain the Green Cross Man?

Am really looking forward to seeing your pics Sacha! Enjoy all your new goodies!

Yes, all four web orders had confirmations and appear in my order history on the web with the correct order number and amount. The two telephone orders don't show on the web & I have not had any type of confirmation other than the order number given to me by the operator. Not had anything...

Have checked my credit cards online. Looks like only one of the four orders has gone through, and not with all my order on it. I am so P*SS*D OFF as now I have all the hassle of sorting stuff out, checking the credit cards online every day to make sure they haven't done anything else they...

Thanks Panda - all four of my orders were placed on the web & none of them have shown up yet. The oldest one is from 11th Oct. Have sent them an email with details of all four orders & asked them to call me. If they have lost them I will not be asking them to find them again. I just won't...

ARA - Will I be able to see items I buy on the phone in my account? Why are deliveries taking so long? - I am still waiting for an order placed on 11th October Why do I have to give every scrap of info to the call centre with every new order? Could you not remember my address at least? Why...

Something v similar was on about 10 minutes ago. Was on the blower to muvva, so didn't get the details. It was £20 cheaper & seemed to have more diamond - 0.76?

If you can't find the brand anywhere it usually means it's made in China or India.

Cheers MFG - was walking the dogz when that was on. Will tell Sis to keep watching to see if she can get one of those instead. Sounds worth it for the extra £80.

Ever ever. Ever.

I am very, very sorry Klos - it was me. Got all excited after my sister got the white diamond one yesterday, missed another white diamond one earlier today, but set in white gold. Saw the yellow one, thought it would be too much but it wasn't so rang up straight away. Don't know what else to...

Size N - so good news!

No worries - am just enjoying all the new info coming my way! Sis is waiting until it arrives & then is going to decide. She is worried it won't be big enough on her hand. Will let you know how it goes. Thanks for asking. :D

Woweee! Thanks very, very much ladies. I remembered that some of you were in the know about where to get good value diamonds from. I will give her a call & let her know - she will be over the moon. :32:

Help! My sister has just bought this from Rocks & Co for £799 & wants to know if it's a good deal. Anyone know please? 18K SI1 (G ) DIAMOND YELLOW GOLD RING Item Number: 777 312 Quantity: 1 Metal Weight: 18K Yellow Gold 2.34g Jewellery Type: Ring Size: N Gem Details Gem 1 Type: SI1...

Thanks Sazza - have gone for that set! :4: