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Just heard John Scott mention that the presenters are not supposed to do "chat" any more - I presume he means with the viewers through text and e-mail. I had noticed that Rocks & Co is not as "chatty" as before, and it's a real pity. That kind of interaction was fun and an encouragement to...

Nice to see you, too, argey and jacqualina! I don't hang out on the forum much now, (a) because I'm really too busy and (b) because, to be honest, I was getting sick of people complaining the whole time. To be sure people have a perfect right to complain - I can well understand it and I've done...

Saw my gorgeous ring go for £179, as opposed to the £289 I originally paid. Whoever paid £179 for it got a fantastic bargain - and I got £110 price pledge credit. Can't be bad!

Yes, Rocks and Co ar always happy sell at the last on-air price. I suppose Gems' thinking is that you have to keep watching in order to get the best prices, and if you keep watching perhaps you will spot something else that takes your eye and buy more stuff; this may work sometimes for some...

I saw a Glenn Lehrer ring which I was interested in purchasing, but by the time I got online it was only available in a size 5, so I didn't put it in my basket. Subsequently, I saw that it was available online in my size (7), so I contacted Gems to ask whether I could purchase it at the on-air...

Thanks, catnip! Yes, it's really gorgeous - highly recommended. The chocolate diamonds are really excellent quality, bright and sparkly with very few inclusions.

Have you tried Trading Standards? You might find they change their attitude pretty quickly if they know Trading Standards are involved!

Well, I saw the show; nothing else grabbed my attention as much as the citrine, but what a great idea for a collection. Question: would it be completely insane for me to buy a second idential citrine ring? I have it in my basket; the price is £289. My thinking is that it is one of the most...

Thanks, GC - I'll give them a couple more days to reply, and then I'll e-mail John.

Thanks, Miss K - so maybe when I do see them all, I'll be disappointed! But I'd like the opportunity to look! This ring really IS spectacular; I'd go so far as to say it's one of the loveliest things I've ever had from Gems. I would even consider buying the same design in other gemstones if...

E-mailed Steve Bennett, e-mailed Customer Services... still no response (other than to say my request had been 'passed on to the relevant department'. How difficult can it be to put the items on the web, or else give me some idea of when the collection will next be aired? Do they not want to...

Did anyone see this new collection about 10 days ago? I caught the tail end of it when the items went on the web for an hour at the end of the auctions, and I bought a ring which turned out to be absolutely beautiful - covered in very sparkly chocolate diamonds, a real vintage look...

Success! Web price £170; sold to me for £69.99. Don't know whether or not this was the lowest ever price, but it is about what I was expecting to pay. So thanks, Gemcherub! And good luck, Milly!

Really, GC? I thought they only held the price for an hour, but maybe that's just 'marketing talk'... thanks, I'll try it!

Does anybody know if Gems are able to do requests? I've seen a few pieces I really like on the website but, since the normal web prices are usually at least twice the on-air prices, it would be madness to by them off the web. Am I right in thinking they won't sell the item at the previous on-air...

My Glenn Lehrer amethyst TorusRing ring arrived today, and I'm delighted with it - beautiful and unusual (with definitely NO chips or cracks). A lovely piece of craftsmanship.

Yes, Milly, I did - exactly what I wanted! I actually ordered both the white and yellow gold versions, since they were slightly different (but equally lovely) designs, and then I can decide which one I prefer when I see them in the flesh. (No, I won't be keeping them both - really too similar.)...

Great to see some lively enthusiasm on the Forum again! I've not watched any of the Lehrer shows before - it never occurred to me that the pieces would be affordable - and I missed all but about 10 minutes of the recent one; but I was very impressed. I'll try to watch on Sunday. I'd love an...

Got the pendant and thought the sapphires were a bit manky; so phoned up and got another one and it is lovely! So the original one is now going back. The moral (as with all the jewellery channels, high-end pieces as well as cheapies), is that gemstones really do vary, and it's worth persevering...

I was really pleased to see this, and have ordered a few pieces - massively cheaper than the gold, and a lot of the same designs. Before Christmas, I ordered a very pretty pink sapphire and tanzanite cross pendant from the Debby Cavill Christmas Collection; I really liked the design, but after...