Just had an email today, they now have a freephone number 0800 298 4444 just waiting for it to appear on screen so everyone can take advantage! The missed it number has also changed to 0344 375 2525
Good work TJC, thanks for listening, shall definitely be using 0800 wizard to call you from my...
Not sure if it's the storms, but can't seam to get a signal on TJC on sky, all the other channels seam to be okay.
Tried to view the feed on the web, but its like car crash tv, the audio is fine, but the picture freezing every 2 seconds had to turn of.
£1.02 per call are they being serious, that is an insult! Especially when you can most probably place a bid online, and if you have to bid again I'm hardly going to call back at £1.02. But as for the auction format looks good, Gems TV used to do snatch-it which is truly missed, and we do need an...
TJC really need to change their phone number to a free number and start being more competitive. Its three main competitors all have free phone numbers, but TJC is still charging us on an 0844 number!
QVC freephone 0800 50 40 30
Rocks & Co freephone 0800 107 3535
Gems tv free from all phones...
I can buy that fan for £9 cheaper if delivered or £11.99 if collected when i go to Makro next;
http://store.makro.co.uk/p-50050-fine-elements-12-chrome-desk-fan-esc102-chrome.aspx
Actually even if i order it online as you don't need a makro card at £23.99 + £2.99 delivery that's £26.98
much...
Why would you use music from the previous sh*t-up channels that have now closed. That music was also used on Gems Tv just before it nearly closed down when Steve came to the rescue. Not really good to associate a background music to channels that were in trouble! But i wish the venture well...
Yes i have said this before, the returns policy leaves a lot to be desired and the call centre are never really that interested in helping, more about ticking boxes than solving problems. And as for the refund on postage, it is a joke!
Alison Bender
Marianne/Mazza
Georgina Burnett
Sarah Hendy
Nana Okai
Michelle Watt
Andrea Binks
Gerry Mcculloch
Greg Scott
Carmal Thomas
Vicky Brown
Duncan Pow
Sean Macintosh
Lee Clark
Watch this space lol
TJCs sisters company in America the liquidation channel sells a lot of costume/stimulated jewellery so it will probably end up there not the UK channel haha
A close out deal is when TJC buy stock from a jeweler/company or supplier that have gone into administration/liquidation/bankrupt! Or when a jewellery company or supplier is overstocked and TJC can buy a bulk of the stock for a discounted price.
For instance TJC could now do a deal with sit-up...
The real falling prices auctions are long gone but this is the case for all channels TJC is no different!
The thing that annoys me is TJC tend to drag auctions out, spending a good 30-45 mins on a OTO or a DOD really?, if its actually selling then fine but most of time quantity is not going up...
I have had trouble with numerous returns at TJC (all the fault of theirs due to damaged items or incorrect descriptions), they don't seam to want to refund postage when its their fault either unless you fight with the not so helpful call centre after waiting some 10 minutes on an 0845 number...
I wouldn't mind paying that much if they actually got it sent out in a reasonable time but to know they take absolutely ages to dispatch it then Royal Mail takes absolutely ages to deliver it's not worth it. Besides if an item is under £10 then £5 postage is far to high for a Royal Mail standard...
I have been a customer of TJC since the beginning and I have to say the service as of late has been far less than impressive!
Firstly I ordered a loose Ruby gemstone Oct 17.4 x 10.80mm 16.280 Cts. When the item arrived a week later, the gem box had been opened and resealed with a loose Ruby...
Its pure greed as to why they are failing, people know other channels charge £2.95 P&P per day with a free phone line.
If they had actually kept with the original format they may not be in as much trouble. You only have to look at 123 TV shopping channel in Germany and see how successful that...